To achieve and maintain the quality of its products and services, as promised to the customers, using the best available technologies, while protecting and respecting the environment.
To implement quality improvements of its services and products based on the Customer Satisfaction Reports. To follow the advances of the national and international competition and to promptly incorporate any positive development in the field of water bottling, rendering the company a leader in the field.
To ensure organized and continuous training and
education of all its staff in matters concerning its specialty, either with internal seminars or by external
training bodies, in order to acquire a sense of quality and specialization in its work.
Take advantage of opportunities and address threats from the economic, political, social, technological and natural environment as well as legal requirements.
To continuously improve by setting higher quality and safety standards, aiming at a prosperous future for the company, its employees and the customers.
Maintaining close professional relations with the customers to ensure constant awareness of their needs in terms of quality and service.
Continuous cooperation with prominent suppliers to ensure the uninterrupted operation of the company.
The main objective of ETANAP S.A. -Samaria is to keep accomplishing its goals and setting new ones while preserving its reputation in the market and improving its social image. High quality services with respect to the Environment is of paramount importance.